24H VEHICLE RECOVERYREQUEST HELP ↗
UK RECOVERY BOOKING NETWORK

One recovery request. A competitive driver price.

Describe the vehicle, share the collection location and tell us where it needs to go. Our developing driver network is designed to help match suitable approved operators to each job, with transparent pricing before a booking is accepted.

Submitting an enquiry does not guarantee an immediate driver, a particular quote or a confirmed booking.

Black recovery truck moving a vehicle
YOUR RECOVERY REQUEST

Clear pricing. Properly checked jobs.

Start with your vehicle and route

For breakdown recovery, enter the registration, pickup position and destination. Tell us what happened, whether the vehicle can roll, and any access restrictions. A route estimate is not a confirmed recovery booking.

Suitable operators can bid

We use reviewed operating areas, vehicle suitability and approved services to identify eligible driver accounts. Drivers can submit a manual price or configure an automatic mileage-based bid. Not every request will receive competing bids.

Lowest valid bid is selected

At the end of a bidding window the system determines the lowest eligible submitted driver payout. The operator still has to be available and suitable, and the customer must see and accept the final price before any confirmed booking.

Booking and job updates

Once the price, payment and dispatch are confirmed, the assigned driver can update the job status. Live location sharing is opt-in and only available on supported active bookings.

If no driver can take the job

We will not claim that a recovery truck has been dispatched without confirmation. If no suitable operator is available, the request remains unbooked and the customer can arrange an alternative.

FREQUENT QUESTIONS

Answers before you book

Does the cheapest driver always get my job?

The lowest eligible driver bid is considered first, but availability, safety, loading suitability and completed booking checks are still required.

Is a quote the same as a booking?

No. A quote is indicative until an operator confirms availability and you accept the final price.

Can I follow my recovery?

If a recovery is confirmed and the driver opts in to GPS sharing, private tracking updates may be available in your customer portal.

Need recovery assistance?

Enter the vehicle and route details through the dedicated recovery form.

REQUEST RECOVERY ↗