Collecting a car that will not start
Tell us whether the vehicle has keys, wheels, working steering and brakes, and whether it rolls freely. These details matter more than whether the engine starts.
Bought a project car, collecting from an auction or moving a vehicle that will not start? Request planned vehicle transport rather than an emergency roadside recovery.
Online enquiries are accepted 24/7. Vehicle attendance, exact price and availability require confirmation.

Tell us whether the vehicle has keys, wheels, working steering and brakes, and whether it rolls freely. These details matter more than whether the engine starts.
For planned transport, provide both postcodes, collection access, availability and any loading restrictions. Collection slots depend on operator confirmation, not merely an estimate being displayed.
Vehicle dimensions, weight, ground clearance, condition and available loading space all affect suitability. Heavily damaged, locked-wheel or incomplete vehicles may require a separate assessment.
You can request transport of a vehicle that is not being driven on the road. Confirm its condition and destination so the transport arrangement can be assessed.
Tell us before booking. Without keys, steering or wheel-lock access may affect whether recovery is possible.
No. The route estimate is indicative until vehicle details, loading and the booking are confirmed.
Request a route estimate and receive updates through your private customer account.